From engaging interviews and panel discussions to customer-led sessions, Connect offers a variety of thought-provoking content for all attendees, no matter where you are on your data management journey.
Take a deep dive into the business challenges being solved by master data management, as well as the latest innovations, best practices and industry trends. Filter by topic, hub or experience level to explore the sessions.
PANEL: Delivering Customer Response Excellence through Effective Data Use in Food Service
Whether it’s providing location insights, sharing accurate product information or understanding menu options – making your customer happy requires quality data. Join this panel discussion with Jonathan Weightman from McDonald’s USA and Mark Jones from Mitchells and Butlers UK, as they share insights on the pivots data has allowed them to make. This interactive chat will provide insights on the types of challenges their business faced, how they sought to solve them and the wins as a result.
Digitalization, Personalization and Sustainability Trends in EMEA
Join this conversation with Christian Oertzen, Stibo Systems' President of EMEA and APAC, as he discusses how European companies are adapting to consumers’ growing reliance on digital commerce. Learn more about how industry leaders are using data to personalize the customer experience and manage new sustainability goals.
Digitalization Trends in the Americas
Join this conversation with Brad Crosby, Stibo Systems' President of the Americas, as he discusses the growing adoption of ecommerce in the Americas and how companies are adapting to this shift in buying behavior. Find out how leading companies are leveraging data to build resilience in their supply chains and deliver superior customer experiences.
Master Data Management Innovation for a Changing World
Join this conversation with Stibo Systems' CEO Jesper Ejlersen and CPO Neda Nia, as they discuss the Vision 2025 strategy and how the company is evolving the future product strategy to support it. During the session, you’ll learn more about innovation, integration and data science initiatives and how they will support customers’ future data management needs.
PANEL: Managing through Distribution Challenges by Utilizing Effective, Shared Data
Getting and sharing quality data is among the challenges distributors face, and 2020 certainly added to those pains. Increasing competition both globally and locally is driving more focus on getting the most insights from data possible. With an eye towards higher profit margins, while reducing levels of workload, the opportunities for distributors to utilize data for innovation and engagement are key. Join this interactive panel discussion with Jason Kosarek from Goodman, Bent Laursen from Danfoss, and Rachel Gondouin from Saint Gobain, as they share their insights.
Stibo Systems' Perspective on How Business Leaders Can Drive Value from Big Data
Over the last two decades the focus has been on collecting data, now the question has become how to materialize that data in the abundance of different business systems and processes that create, collect, and manage data. To achieve that goal, leaders often have to make critical decisions. In this keynote Chief Product Officer, Neda Nia, talks about how Stibo Systems think about data, now and what future actions are to be expected. She will discuss how a master data management provider can help with what leaders need in order to make the right decisions and assume the most value out of their data.
McDonald's – Building a Restaurant Menu Platform for a Federated Environment
Accurate restaurant bill-of-materials (BOM) data is critical to execute the promotional complexity expected by customers. This session will describe how Stibo Systems' PIM was designed and implemented in a federated environment and how McDonald's managed challenges both at the implementation and execution stage.
RESET: Reimagining a Trusted and Human Digital Future
Everybody has a plan until they don't. We're approaching a global turning point, a hybrid disruption in which data is taking center stage. Humanizing this new world and ensuring tech is serving people instead of the other way around becomes pivotal in defining the next normal. This transformation we’re amidst will be more meaningful and universal than anything else in our lifetimes. It’s time we press RESET and start afresh. Let’s rewrite our future together. This is a story of how the next normal is transforming humanity forever.
Conditional Love: Using Data-Led Strategies to Win Your Customers’ Loyalty
Digital pros are waking up to the fact that digitally savvy, channel-agnostic consumers no longer choose who they do business with because of products and services a company offers. Instead, consumers give loyalty to those that deliver the "assortment of conditions" under which they want to buy. Join this session to learn how understanding a customer's experiential needs can create feelings of confidence, comfort, ease, simplicity, and flexibility through value-added engagement. Does your company have the right data strategy – or any data strategy? Those that do are better able to win, serve, and retain customers heading into 2022.
Kramp – Get Insight into Your Business Processes with the Audit Message Framework
Full insight into your business processes is key. These insights can reduce time to market, gain efficiency, save costs, and increase quality. During the last year Kramp moved from having a limited view to gaining full insights. By having more in-depth insights, and by applying a continuous improvement mindset, they were able to reduce lead time by ~ 50%, achieve significant cost savings, and implement the first-time-right principle.
Product Vision and 36-Month Roadmap
Stibo Systems has a 2025 Vision. Join this session for the latest update from Product Management on how they are executing against that vision with product priorities. Learn about new product offers with the 10.2 release, get a sneak peak of what is coming in 10.3, as well as highlights from the 36-month product roadmap.
Diving into Multidomain and Revealing Insights to Power the Business
Business applications and systems rarely operate around a single data domain. There’s always the need to marry one type of data with another to provide context, reveal relationships and discover new opportunities. Informed business decisions rely upon a solid foundation of master data and the ability to blend that data to discover new ways to deliver better customer experiences. Attend this session to learn more about Multidomain Master Data Management with your STEP solution. Understand how bringing domain data together can generate “zones of insight” that can be used to deliver greater transparency within your business and deliver exceptional experiences to your customers.
PANEL: Maximizing Supplier Success and Customer Satisfaction by Using the Right Data Tools
Having data transparency of suppliers is a challenge for many organizations, as information is scattered across multiple data sources and systems. For retailers, getting that consolidated, trusted view of suppliers and sub-suppliers is critical. Suppliers need a consistent repeatable process, and want to be up to date on approval and data challenges. For both sides, there are opportunities for lost revenue and customer dissatisfaction. Join this interactive panel with Joe Amorosso from The Home Depot, Taniel Khamo of Klein Tools and Michael Wojtalewicz of Integrated Supply Network (ISN) Web as they share insights using data as their tools for success.
Distribution: Delivering ROI with Stibo Systems MDM
As a distributor, you’re tasked with many business data challenges – from wrangling your suppliers to even creating your own white label products. In this interview,, we will take you through the distributor journey, breaking down the ROI secrets of increasing personalization, cross-sells/upsells, reduce IT costs with pennies-on-the-dollar SaaS, and grow safer through acquisitions by consolidating data, a must for companies in M&A mode.
Consumer Packaged Goods: Delivering ROI with Stibo Systems MDM
Rob Bruce and Julia Afflick explore the ROI from a case study of one of Stibo Systems’ many successful CPG customers. Rob and Julia will discuss the ROI they achieved for their D2C initiatives, as well as how they lowered IT costs and eliminated manual/duplication efforts in the business process. Rob will discuss the financials and Julia will break down how the services organizations worked to achieve their business goals.
Retailers: Delivering ROI with Stibo Systems MDM
Rob Bruce and Julia Afflick explore the ROI from our PIM for Retail offering. This interview will discuss how both the upstream and downstream benefits can be defined based on the business needs: Time to value, legacy IT cost avoidance, and how to present this to your executives. Rob will discuss the financials and break down how customers can achieve their business goals and make using Stibo Systems MDM a profit center for their business.
Manufacturing: Delivering ROI with Stibo Systems MDM
As a manufacturer, if you are in the business of growing through acquisition, you can use the MDM as a dashboard for operations with measurable KPIs. Join this interview as we discuss how manufacturers using Stibo Systems MDM improve their territory, reduce time to value and manual efforts by reallocating large teams of data duplicators. You will also learn about how Legacy IT costs can be eliminated as the project phases evolve.
Training as an Enabler to Maximize Project Success and Business Value
When planning MDM and other software implementations, the focus is often on the technology and the solution to be built. This is natural, as these represent big investments. It is, however, critical to project success and maximizing business benefits that you understand the effort needed to implement and maintain the solution successfully. Join this interview session that discusses how you can increase the return on your investment and reduce the total cost of ownership through the Stibo Systems Academy training offering.
Thermo Fisher – Developing a Data Foundation Set for Growth
The session will talk about how Thermo Fisher China is leveraging customer master data to support marketing analysis and company growth. As a regional company under Thermo Fisher Scientific, Thermo Fisher China contributed to significant growth while facing challenges regarding overall customer knowledge across groups and divisions. Multiple enterprise systems are running with huge amounts of customer master data to support daily operations. Through the MDM project, a governance process was defined, historical data cleared up, and the golden record was adopted into the operation.
Dealing with Challenges in Historically Grown Data Structures
Contrary to common expectations, the key to success for a new PIM launch is not simply the move to a new and more performant platform. A new PIM will bring the status of your product data to light. And transparency can be painful, especially in companies with historically grown data structures. Completeness, consistency, topicality, governance, processes, responsibility – the state of your data is the real challenge and will be the key driver for a successful PIM launch. Sartorius and their Stibo Systems MDM implementation partner, foryouandyourcustomers, will give insights into their definition of data quality, present customized data governance functionalities and their way of monitoring and reporting the progress of data cleansing and enrichment.
MTS – From Zero to MDM-with-SAP in Three Months
A thorough solution design brought the implementation of MDM to life in only three months. MTS will show how workflow profiles can give insights into the progression of the implementation and how to solve pesky issues with SAP reference data being out of sync. Focusing on both customers and suppliers as entities, this session will give you highlights of technical detail to share how Stibo Systems STEP features helped deduplicate 67% of customer and supplier records.
The Connector Gallery Open Platform Initiative
In support of the commitment to remain an open platform supporting multiple implementation styles, Jesper will present the Stibo Systems Connector Gallery and give examples on how easy integration between STEP and other enterprise systems can be achieved with a no-code or low-code approach, yielding fast time-to-value, easy maintenance, and low cost of operation.
The Digital Journey of a Global Company: A Hands-on Experience
How Beijer Ref - a global wholesale and distributor of cooling solutions - is driving digitalization across their global organization. What are the business drivers and how do you link business benefits to technology capabilities? Learn about the execution strategy and approach, including vendor/partner strategy.
Emerging Customer Data Trends and MDM
Customer data specialists Matthew Cawsey, Jignesh Patel and Danny Giles will have an interactive discussion on the growing use of machine learning to support MDM and how organizations can make sense of the overlaps between MDM, customer data platforms (CDP) and CRM.
Augmented MDM - Enhancements from Machine Learning and Artificial Intelligence
Is augmented data management yet another buzzword? Augmented MDM is poised to alleviate manual and labor-intensive tasks such as correcting mistakes in data by utilizing AI. In this panel, we will share research into augmented MDM and show examples of how advanced machine learning algorithms can help detect errors in data for better data quality.
Accelerating the Evolution of MDM with Infosys and Stibo Systems
Organizations are striving to centralize data across their business processes to achieve growth, operational efficiencies, and regulatory compliance. Master data brings the necessary structure that makes wholesale 360° views possible of everything from customers to supply chains. Infosys streamlines business processes with governance controls and improves data quality levels for enterprises. Their collaboration with Stibo Systems, has helped in implementing PIM and MDM solutions for product, customer, location, supplier data and more across different industries. This session discusses the partner offering in MDM and best practices in implementations.
How City Beach Leveraged MDM to Grow Their Online Business
City Beach has cracked the code to success as a niche player competing against big box retailers. Winning involves leveraging MDM to support growth initiatives, governance of the data supply chain, excellent customer experiences, and a move to SaaS. Join to hear CIO Rhian Greenway in an interview with Stibo Systems’ Andre Wu to learn about City Beach’s retail journey with MDM.
Hyper-Personalization Needs Multidomain MDM
Hyper-personalization targets the segment of one. The individual. It reaches beyond normal market segmentation methods by addressing you and only you. And it is key to driving outstanding customer experiences, new and innovative business models, as well as customer intimacy and advocacy. A price, unique to you. A collection of products and services that address your specific problem. A well timed and placed offer that is made just as you arrive at your destination. The management, quality and availability of data are among the major inhibitors of hyper-personalization. Discover why and how Multidomain MDM is key to the success of hyper-personalization.
Stibo Systems has a rich history of delivering innovation, of keeping software solutions up to date, as well as supporting customers’ needs to innovate in their businesses. In this session you will hear about our innovation themes, innovation activities, and gain insight into future innovation initiatives. The session will introduce you to the detail of the Innovation Radar, AI &ML initiatives and give an appreciation of where you can partner with Stibo Systems on innovation topics.
Launch and Maintain Multilingual Product Content Faster - cosnova Beauty
Join this session to learn how cosnova Beauty, an international cosmetics company, shortened their time to market for launching new product content over 30% by using Translations.com's GlobalLink translation management with Stibo Systems' MDM offering. Cosnova has a catalog of over 4,000 active products and needs over 1 million words translated each year into over 45 different languages. The session will disclose how they reduced their lead time from 4-6 weeks to 3 1/2 weeks.
Chick-fil-A - Climb with Care and Confidence with Stibo Systems’ MDM
Chick-fil-A is early in their MDM journey. This presentation will highlight their business challenges as it relates to locations (restaurants). The presentation will share insights on the following crucial topics: 1) The approach to the selection of an MDM platform, 2) the selection of the appropriate phase one scope and 3) the selection of the implementation business partner to deploy the determined scope.
Goodman Manufacturing - A Marketer's Perspective on MDM
After 10 years in digital marketing, Jason joined the MDM world. There was much to learn. We will discuss what was most memorable in this transition and the ways a marketing background led to a different perspective on data management.
Mitchells & Butlers – Utilizing Location Data to Provide Superior Customer Experiences
Hear how a restaurant chain in the UK manages and embraces location data to support business growth in the hospitality industry. Building on the challenges from 2020, enabling customers to know site information helped them respond effectively and quickly for the best consumer experience.
Using MDM as the New Neural Network and Growth Medium
Master data can be the medium for driving change and commercial excellence in both small and larger businesses. Learn more from Brian Thomsen in this practical showcasing of tips and tricks on how to drive management attention, commercial aspects, and outcomes of using master data across the organization – as the new neural network. The session will be inspiring and thought provoking on how far you can take master data within an organization to drive change, awareness, transparency, and collaboration with very tangible and commercial outcomes for your business and key stakeholders.
Data Storytelling – Taking Visualization to the Next Level
Distill your data into clear, digestible, meaningful, and visual content that creates a delightful customer experience. This presentation will look at how you can shift from being a data collector to a strategic communicator providing users with their data in a more meaningful and interactive format.
Engineering a 720° View for MDM
MDM systems are the train tracks. Master data are the trains that run on them. Join this discussion to learn how to move from a customer 360° view to a 720° view that is both descriptive and predictive enabled by the marriage of master data and MDM systems.
Turbocharge Your Customer Loyalty
There is no debate on the importance of customer loyalty. Whether it’s increasing profits, your customers’ lifetime value, boosting revenue or defending against the competition, customer loyalty is fundamental to success. In this session, you’ll see how Stibo Systems Multidomain Master Data Management solution enables companies to turbocharge customer loyalty with optimal customer experiences powered by high quality product information, delivering a 360° view of customer, and the ability to master loyalty programs themselves – all on a single seamless platform.
DaaS – Putting Your Master Data to Work at Scale
Don't miss this session to understand the benefits of innovation in action with DaaS. You will get an introduction to the new cloud-native Data-as-a-Service offering from Stibo Systems delivering always on, high-volume consumption of master data. You will learn what it is and the benefits for you. The session will also cover highlights on the technologies used to achieve scalability and performance.
Sun & Ski – How to Have Fewer Makeshift Solutions Because of Bad Data
Out-of-sync spreadsheets, mismatched data, knowledge kept in one person's head, work arounds, and band-aid processes... Does this sound familiar? Not uncommon for companies that have data issues, and often little is done to fix the root cause of the problem. Master data management does not have to be scary nor take a big bang theory approach. The right tools and the right mindset can be a powerful combination to help reduce operational churn and bad customer experiences due to bad data. Join this interview with Jennifer Skeen, SVP Omnichannel & Marketing at Sun & Ski as she shares her thoughts on planning for data success.
Bringing the Benefits of Multidomain MDM to Life
See how Stibo Systems’ multidomain solution consolidates master data from across domains into a single source of truth that you can leverage to improve business processes and deliver customer-centric outcomes. Multidomain MDM significantly expands the benefits beyond what traditional MDM or PIM solutions can approach. Customer experience, time-to-market, and your ability to compete depend on the quality and availability of your data. Multidomain MDM is capable of managing data across domains on one platform. It enables you to drive new digital initiatives and put your data to work where you need it most to ensure your success.
Saint-Gobain: A Business Development Journey from Product MDM to Supplier Integration
The Saint-Gobain Distribution Bâtiment France team will present how their expanding utilization of MDM capabilities – starting from Product MDM and DAM to Multidomain MDM, self-service supplier onboarding, as well as the digitalization of their supplier exchanges – supported their business development.
Location, Location, Location. Managing WHERE You Do Business
Multidomain Master Data Management often focuses on the two dominant MDM domains, being customer (or rather party) and product (or maybe things) MDM. At the intersection of these, is WHERE your customers go to buy your products – the location. Mastering location data is the next step in connecting your Digital Business Hub. In this session, you will gain an insight into how you can capture, manage, and publish your retail site data with a centralized view of your entire property portfolio, where it is physically located, what is available, and when you can shop there.
Travis Perkins – Establishing the Underpinnings for the Data Foundation
The construction industry is being disrupted by rising customer sophistication and increasing consumer demand. Along with updated regulations for safety, sustainability and building code standardization, and digitization there is a common thread of up-to-date and accurate product data information needed across the supply chain. MDM-enabled data governance ensures that all demands are met.
Klein Tools – Driving Speed to Market by Leveraging Accurate and Complete Content with PDX
Effectively managing online content is a common challenge shared by all brands. Learn how a hand tool manufacturer far exceeded ecommerce sales for their biggest retailer. It started with optimizing master data and leveraging the functionality in PDX. New processes drove speed to market, data accuracy, and complete content. This was part of an overall digital transformation for the 160-year-old manufacturer.
Sculpting an MDM Program Fit for Growth
The theme is navigating an MDM Program as though it were a sculpture. Highlighting the importance of planning, future thinking, strategy, and overcoming common difficulties. This presentation will thread a narrative of the customer's journey from the perspective of someone who has been both an MDM implementer and an MDM program owner. The viewer should take away a sense of commonality between their journey and the journey of many other Stibo Systems customers.
Product Data Syndication: Managing Complex Global Syndication Requirements
A key element of a brand’s or a manufacturer’s digital environment is ensuring products are available in markets as soon as possible. To do so, they need to manage and efficiently share product data across the many different channels and regions while delivering consistent and engaging product/brand experiences. This requires a proven solution that allows teams to extract value from data by connecting, enriching, governing, and syndicating it, to get it to anyone, anywhere, exactly when they need it.
Schneider Electric’s Digital Journey to Ensure Offers are Embedded on Customers’ Platforms
In an increasingly digital era, Schneider Electric needs to make sure their offers are embedded on customers’ platforms, such as ecommerce platforms, as well as in design/engineering software. In the context of a large multinational company, with a local focus, this requires strong governance and processes, as well as the right tools to enable efficiency, interoperability, and adaptability to more international standards and customer requirements.
Reducing Friction In the Value Chain Through Data Governance and Standards
As an aftermarket manufacturer, NGK needed to map their vast inventory of auto parts to meet global automotive standards. Without this mapping, individuals and businesses couldn’t determine make/model compatibility—and NGK couldn’t sell the parts. In this customer interview, NGK Spark Plugs joins Pivotree’s Derek Corrick to discuss how they amped up sales with a single global system for product information management (PIM). They’ll share best practices that contributed to their success, along with PIM tips and tricks that any business can adopt.
Codifyd – Leveraging Master Data Management to Support Merger & Acquisition Aspirations
Codifyd and their customer, Compass Group will be discussing the complexities of managing not only multiple domains of data such as Product, Customer, and Location, but also multiple silos of the same domain. Vice President of Data Enablement, Shaun Chung will discuss Compass Groups' ongoing journey in leveraging Stibo Systems MDM to better solve these common pain points in large enterprises.
Increase Data Transparency Across Your Supply Chain with Supplier MDM
What are the most common supplier data management challenges and what strategies can organizations employ to gain the trust and transparency in data that enables a more intimate knowledge of business partners and mitigates risks while driving efficiency and productivity? Join this fireside chat to learn more.