How can we help?
Everything you need to know about Connect 2026 – from what’s included in your ticket to how to find us in Austin.
Registration & Pricing
What’s included in the conference ticket price?
Your registration covers all educational sessions, the Welcome Reception, the Connect Party, awards, and all meals and refreshments throughout the event. Basically: show up and dial it in.
What is the refund policy?
All registrations are non-refundable. If you’re no longer able to attend, you can transfer your registration to a colleague within your organization up to one week before the event begins. Transfer requests should be sent to connect@stibosystems.com.
Hotel & Travel
Are there reserved hotel rooms for Connect 2026?
Yes. Connect 2026 attendees have access to a discounted room rate at the Hyatt Regency Austin. You will be steps away from every session, every speaker, and every connection worth making. Book early — these rooms go fast, and you want to be where the energy is.
Am I responsible for booking my own travel and accommodation?
Yes, attendees book their own travel and hotel. To lock in the discounted rate of $289 per night (plus taxes and fees) at Hyatt Regency Austin, book here now.
How do I get to the hotel from Austin-Bergstrom International Airport?
Austin-Bergstrom International Airport (AUS) is approximately 20 minutes from the hotel by rideshare or taxi. Visit the airport website for full ground transportation options.
At Connect
What are Genius Bar appointments and how do I book one?
A Genius Bar appointment is 30 minutes with a Stibo Systems subject matter expert – live demos, hard questions, real answers. Topics are posted in advance; use the scheduling tool to browse and book. Walk-ups are welcome, but booking ahead is the smarter play. Appointments to open soon.
When should I arrive and depart?
Connect 2026 kicks off on Monday, September 28 with registration and networking beginning at 4:00pm and the Welcome Reception at 6:30. The event wraps on Wednesday, September 30 following the Awards and our closing celebration at Stubb’s. Plan to stay through the end – the last day always delivers. Leave at your leisure on Thursday.
What’s the dress code?
Business casual. Austin in September is warm, so breathable layers are your friend – especially heading to the outdoor closing party at Stubb’s.
Still have questions?
We’re here. Email us at connect@stibosystems.com and we’ll get back to you.
Secure Your Stay
Connect 2026 attendees have access to exclusive rates at the Hyatt Regency Austin. Staying on-site means more connections, less commuting, and a better experience from the moment you arrive.
Amplify Everything in Austin
Celebrated for its creative energy and legendary live music scene, Austin is one of America’s most dynamic and fast-growing cities. Join us at the Hyatt Regency Austin, situated in the heart of downtown, with easy access to the iconic 6th Street entertainment district and the scenic shores of Lady Bird Lake. It’s the perfect backdrop to explore the city’s thriving culture and experience everything the Live Music Capital of the World has to offer.
